As of 3pm today, Jim and I are no longer Helio members. (yes, I know they are now Virgin Mobile, but apparently accounts are still separated in their system and for all intents and purposes, it’s still “Helio”) Wow, I can’t believe that two years have already passed!
My Ocean has been a really good device, but I can honestly say that now I’m glad that we upgraded. It was time to move forward and sadly, the Ocean 2 (or “O2”) isn’t near as nice as Apple’s iPhone aesthetically- (nor functionally-) speaking. So far, the AT&T service has been really good. Hopefully it’ll stay that way. (although I really DO wish they get their collective asses in gear on this MMS crap!)
So AT&T is not the devil?
Speaking specifically about their wireless service, I’ve got to admit that AT&T has made it a lot easier for me to do business with them. They’ve cleaned up the online billing process and I love their iPhone app — it’s great for paying on the spot, changing account info, checking usage stats, etc. They’ve even implemented a CSR chat function on their website. It has been great for letting me get small tasks taken care of without having to stay tied up on the phone. (which also allows me to work on other things at work while chatting with the CSR!)
I still won’t go back to them for internet or residential services, but hey I’m happy with the wireless service overall.
What about the extras?
Someone recently asked me what was to become of the fanlisting, blogroll, or other Helio-related goodies here. I think for now I’ll let them sit. If an interested party wants to take something over, I’ll gladly hand it off — or maybe I’ll kill ’em all in a mad cleaning spree 6 months from now. You never know …
Matthias
It’s always a pity to leave a comfortable mobile partner.
But I’m shure the new one offer some advantages too.